After Sales Service

Clarkes are constantly striving to meet our high customer satisfaction goals to provide you with an exceptional service. We seek to supply the highest quality home products from our family-owned business. Our dedicated after sales care team are always ready to provide assistance when necessary, with the ambition of solving any issues with minimal fuss and interruption to your day. Your continued custom is an important part to our success, and we work hard to earn it!

Please contact

Phone: 01622 753073
Email: enquiries@clarkesfurnishers.co.uk

We aim to respond quickly and efficiently to any enquiries, within a maximum of 2 working days. To help us speed up the process, a photograph of an issue is a great way to help us understand so please attach any you have to an email.

Pointers about emailing images:

• Photos should be as clear as possible and taken from a distance that adds context to the image.
• Take multiple images from different angles and positions so that we can fully understand the issue you’re facing.
• When emailing please provide your order reference or postcode as well as your full name and preferred contact method (phone or email).
• When you save the image, please name the file using spaces, not dots, e.g. sofa 15 03 16
• Attach Jpeg image files to your email – please note the dot between the title and ‘jpg’ is automatic but any other dots in the file name may cause our spam filters to block your email.
• Total image size cannot exceed 10MB, but try to keep images to 1MB per file.
• Have a look at the image below for an example of an ideal email.